服务人员表扬信

　　Dear Sir and Madam,

　　I am writing to express my sincerest gratitude for the generous help I received in your air port. It happened last week when I was traveling in . On my departure from the airport, I found I had lost onehandbag in the luggage cart. I was very upset and went to the groundcrew for assistance. And they were very helpful and efficient. In less than 20 minutes they found the lost handbag for me.

　　I had very important documents and some stuff of big value in the bag,so the loss of it might have resulted in great damage to my business.

　　So I feel very grateful to your work staff and I really appreciate their serious attitude toward work and their warm-heartedness toward travelers.

　　Please convey my best regard to them.

　　Sincerely yours,

　　Li Ming.